Custodio means Guardian

Defending, empowering and enabling safer payments.

We help protect individuals – particularly the vulnerable – from falling victim to scams and making illegitimate payments, by empowering them and their trusted guardians with timely alerts.

Defending

Understands normal payment behaviour and flags potential concerns

Empowering

Alerts individuals and optionally Guardians to out-of-character transactions

Enabling

Equips trusted guardians to protect their loved ones in real time

Have you ever feared that your loved one is at risk from a scam and worry about how to protect them?
1 in 32 responded to a scam
1 in 10 Australians experienced card fraud in 23/24
$1.27B lost by Australians aged 55+ in 2024
Over 65s have the highest losses of any age group
Custodio logo
HELPING PROTECT THOSE
VULNERABLE TO SCAMS AND
OTHER FINANCIAL RISKS

How you are protected

Introducing Custodio

We are a world-first service designed to help protect individuals, particularly the vulnerable, from financial scams and other concerning payment activity, by empowering them and their trusted guardians to be alerted to these potential threats.

  • Continuously understands what "normal" looks like for everyday payments.
  • Detects out-of-character or suspicious transactions.
  • Notifies the individual and optionally their trusted Guardian so they can act.
  • Works across all major Australian banks.

Download the app

Custodio mobile app preview

What we do

Today, there is no easy way to prevent an individual from falling victim to and then making a scam or illegitimate payment

Current strategies fail to address individual needs, leaving individuals and the vulnerable hesitant to seek help from institutions due to shame, guilt and fear.

Family, friends, and trusted caregivers could play a crucial role as guardians, stepping in to assist and help address a scam before the damage is done — but they rarely become aware until too late.

Older man using a tablet device outdoors

Better awareness and tools could empower and directly support individuals and those guardians who care against the ever-evolving threat of scams and save billions lost to scammers where banks and governments cannot

Confident and Safe

Your data is regulated, protected and used only to help keep you safe

Watch CDR video

Scams and News

The latest about Custodio and scams in the market

Read more

Experienced Team

Leaders in banking, payments, cybersecurity, and supporting the vulnerable

Meet the team